Customer Service Policy
TDSoccerPerformanceAcademy,LLC
Effective June, 2019
General
TD Soccer Performance Academy in its entirety is copyrighted material. Sharing, reselling, or redistributing of the course content, including but not limited to text, images, and video, is strictly prohibited without the express consent of the owner. The LLC of TDSoccerPerformanceAcademy,LLC and all content is the property of TDSoccerPerformanceAcademy,LLC.
As a reminder, purchasing the course with a login and password is for your use only. Reproducing the course or redistributing the link and login and password is a violation of copyright law and subject to action and penalties.
TDSoccerPerformanceAcademy,LLC is formatted to display on a full screen personal computer and mobile devices (best viewed on an iPhone and Android platform). The course is an Online Training Network which can be previewed and purchased for a lifetime access. New courses will be in design and launched when ready.
Preview
If you choose to preview the course, you will be given a sneak-peak inside the course. There is no risk, and no credit card requirement. Once you enter you preview the course, you will immediately have the opportunity to purchase afterwards.
Purchase Current Course
Parents and players may purchase the current course, which can be accessed through “myTeachable” with a designated login and password. When you purchase the current course, Teachable will send you an automated email asking you to create a member login USER ID and password. Once you login, your purchased course curriculum will be available to start. Sharing this link, the email, or your login credentials is prohibited and would represent a violation of this policy.
Payment
TDSoccerPerformanceAcademy,LLC uses STRIPE and PayPal as our clearing house credit card vendors. We accept VISA, Master Card, American Express, and others. Credit Card and personal information is not stored on our site. Our ordering process is quick, easy, and safe for online transactions and payments. TDSoccerPerformanceAcademy,LLC uses Secure Socket Layer (SSL) technology for all online transactions. SSL encrypts your personal information and credit card number to help prevent unauthorized access during the transmission of your online order.
If you have a coupon or discount code, you will need to enter it at the time of purchase to receive your price reduction.
The receipt for your purchase is available as part of your thank you email sent with each purchase.
Refunds
Since I am 100% confident in my products, I will offer a full refund up to 7 days from purchase date. If you decide it’s not for you, I will provide a fullrefund, no questions asked! If there is an overpayment, duplication of payment, or a problem with payment coupons, please notify us at [email protected]
Member Login Credentials
When you purchase the course, you will receive information about creating User login credentials. As a reminder, purchasing the course is for your use only. Your member’s login is the access key to your purchase; it is your responsibility to protect your User ID and password. Sharing your member credentials is prohibited and would represent a violation of this policy. If you suspect your password has been compromised, the login window allows you to change it.
Technical Issues
If you are experiencing any of the following technical issues, please notify us at [email protected]
TDSoccerPerformanceAcademy,LLC
Effective June, 2019
General
TD Soccer Performance Academy in its entirety is copyrighted material. Sharing, reselling, or redistributing of the course content, including but not limited to text, images, and video, is strictly prohibited without the express consent of the owner. The LLC of TDSoccerPerformanceAcademy,LLC and all content is the property of TDSoccerPerformanceAcademy,LLC.
As a reminder, purchasing the course with a login and password is for your use only. Reproducing the course or redistributing the link and login and password is a violation of copyright law and subject to action and penalties.
TDSoccerPerformanceAcademy,LLC is formatted to display on a full screen personal computer and mobile devices (best viewed on an iPhone and Android platform). The course is an Online Training Network which can be previewed and purchased for a lifetime access. New courses will be in design and launched when ready.
Preview
If you choose to preview the course, you will be given a sneak-peak inside the course. There is no risk, and no credit card requirement. Once you enter you preview the course, you will immediately have the opportunity to purchase afterwards.
Purchase Current Course
Parents and players may purchase the current course, which can be accessed through “myTeachable” with a designated login and password. When you purchase the current course, Teachable will send you an automated email asking you to create a member login USER ID and password. Once you login, your purchased course curriculum will be available to start. Sharing this link, the email, or your login credentials is prohibited and would represent a violation of this policy.
Payment
TDSoccerPerformanceAcademy,LLC uses STRIPE and PayPal as our clearing house credit card vendors. We accept VISA, Master Card, American Express, and others. Credit Card and personal information is not stored on our site. Our ordering process is quick, easy, and safe for online transactions and payments. TDSoccerPerformanceAcademy,LLC uses Secure Socket Layer (SSL) technology for all online transactions. SSL encrypts your personal information and credit card number to help prevent unauthorized access during the transmission of your online order.
If you have a coupon or discount code, you will need to enter it at the time of purchase to receive your price reduction.
The receipt for your purchase is available as part of your thank you email sent with each purchase.
Refunds
Since I am 100% confident in my products, I will offer a full refund up to 7 days from purchase date. If you decide it’s not for you, I will provide a fullrefund, no questions asked! If there is an overpayment, duplication of payment, or a problem with payment coupons, please notify us at [email protected]
Member Login Credentials
When you purchase the course, you will receive information about creating User login credentials. As a reminder, purchasing the course is for your use only. Your member’s login is the access key to your purchase; it is your responsibility to protect your User ID and password. Sharing your member credentials is prohibited and would represent a violation of this policy. If you suspect your password has been compromised, the login window allows you to change it.
Technical Issues
If you are experiencing any of the following technical issues, please notify us at [email protected]
- You want to change of email address.
- You cannot view or download the course.
- You cannot create your member account.
- You cannot log into the member’s only area.
- You are experiencing login and password issues.
- The course videos will not play.
- Your payment information is refused.